Owing to the nature of the items sold on this site goods sold are not returnable except Bathrobes, Pyjamas and Bedsheets.
You can return any of these (Bathrobes, Pyjamas, Bedsheets) for replacement under the following conditions
1. All freight charges involved in the process will be borne by you
2. The packaging must be in its original form with no seal or tag broken or destroyed
3. The garment should be in its original spotless, stainless, clean form
4. We have to be informed of your intention to return for replacement within 24 hrs of you receiving the item
5. The item has to get to us within 48 hrs of your invoice date for Ghana customers and 14 days for any other country
6. Returned items will be replaced only with available items as at the time of return
7. Return must come along with your original receipts/invoice
8. Any topup of payment must be received and freight also fully paid before replacement item is dispatched.
We want you to be happy and satisfied with your purchase. Kindly contact our team for support on igarmz@gmail.com or +233 (0) 541604744.
We are open Monday – Saturday 9.00am-5.00pm or outside these hours please leave a message and we will return your call ASAP.